Returns must be made within 14 days of purchase date. We do charge a restocking fee of $9.99. Returned item(s) must be in same condition as received and in its original packaging. If you are beyond the 14 days, you may make a return for exchange of goods or store credit. To begin your return click here
Simply put, because all this back and forth isn't free! We offer Free Shipping on all orders, but with that comes a cost. As a small company we can't eat the cost on shipping both ways. We hope you can understand.
We can make any of the product types we currently offer online. We are able to make these items in many sizes, shapes and materials. We can also provide upgrades like zipper closures, tassels, fringe and more. If we haven't made it yet, we ceratinly aren't afraid to try so don't hesistate to ask.
Generally speaking, we say, allow 3-6 weeks for delivery of a custom order. The amount of time depends on many different factors including but not limited to material availability, size of order and shipment destination. A more accurate timeline can be discussed on a case by case situation.